Privacy Policy for Perceived Design
Perceived Design (“we,” “our,” or “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform and services.
By accessing or using the Perceived Design platform (“Platform”), you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide you with a seamless and personalized experience. The types of information we collect include:
- Personal Information: This includes your name, email address, phone number, billing address, and other information you provide when creating an account or engaging with our platform.
- Usage Data: We collect data on how you use the Platform, including the features you interact with, session times, clicks, and navigation details.
- Payment Information: When you make payments for our services, we may collect billing details, including payment card information. This information is processed securely by our payment processors and is not stored on our servers.
- Device Information: We may collect information about the devices you use to access our platform, such as device type, operating system, browser, and IP address.
- User-Generated Content: If you upload content to the platform, such as files, models, or other materials, we may store and process this content as part of your account usage.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Provide Services: To deliver the features and services you requested, such as content creation tools, 3D content hosting, and platform customization.
- Improve User Experience: To analyze platform usage and improve our services, performance, and functionality.
- Account Management: To create and manage your account, communicate with you, and provide customer support.
- Payments and Billing: To process payments for services and manage billing and subscription details.
- Marketing and Communication: We may use your contact details to send you promotional materials, updates, and other information related to our products and services. You can opt-out of marketing communications at any time.
3. Data Security
We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect it. Perceived Design is ISO 27001 compliant, demonstrating our commitment to information security management. While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
4. GDPR Compliance
Perceived Design is committed to complying with the General Data Protection Regulation (GDPR). Although we are currently GDPR compliant, we are in the process of obtaining official certification. As a GDPR-compliant entity, we ensure that your personal data is handled with care and in accordance with GDPR principles, including:
- Data Minimization: We only collect data that is necessary for the performance of our services.
- Transparency: We provide clear information about how we use your data.
- User Rights: You have the right to access, correct, and request the deletion of your personal data. You may also withdraw your consent for data processing at any time.
- Data Transfers: We do not transfer your personal data to countries outside the European Economic Area (EEA) unless appropriate safeguards are in place.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files that are placed on your device to help us remember your preferences and understand how you interact with the platform. You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain features on the platform.
6. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. We may share your personal data with trusted third-party service providers for the following purposes:
- Payment Processing: To process transactions and manage billing details.
- Cloud Storage and Hosting Providers: To store and serve content on the platform.
- Analytics Providers: To monitor and analyze usage and performance of the platform.
We ensure that third parties handling your data are bound by contractual obligations to keep your data confidential and secure.
7. Retention of Data
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your data will be securely deleted.
8. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can correct any inaccuracies in your personal data.
- Right to Erasure: You can request the deletion of your personal data, subject to certain exceptions.
- Right to Restrict Processing: You can request that we limit the processing of your personal data.
- Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.
- Right to Object: You can object to the processing of your personal data for certain purposes.
To exercise these rights, please contact us using the details provided below.
9. Changes to the Privacy Policy
Perceived Design reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Perceived Design
Email: connect@perceived.design
Website: https://perceived.design/contact/
